Expert Guidance

Learn from industry professionals with years of experience in Salesforce and Slack integration

Hands-On Experience

Gain practical skills through real-world projects and simulations

Certification Preparation

Prepare effectively for the Salesforce Certified Slack Consultant exam

What you'll learn

Architect Enterprise-Grade Slack

Master the design of Slack Enterprise Grid, including multi-workspace strategy, security policies (SAML/SCIM), and governance models for large organizations.

Lead the Full Consulting Lifecycle

Learn to conduct business discovery, define ROI, and execute end-to-end migration plans, bridging the gap between client needs and technical solutions.

Drive User Adoption & Change

Develop hands-on strategies to build tailored learning programs, create communication plans, and facilitate training that ensures long-term user engagement.

What you'll learn

Design & Govern Slack Enterprise Grid

Learn to structure workspaces, configure org-wide security settings (SAML/SCIM), and establish governance policies for scalable, secure deployments.

Execute Strategic Implementations

Master the consulting lifecycle—from business discovery and defining success metrics to planning migrations and managing stakeholder expectations.

Drive User Adoption

Develop practical change management tactics, including designing experiential training, creating rollout communication plans, and building support systems to ensure long-term engagement.

What you'll learn

Enterprise Grid Architecture Essentials

Learn the core principles of structuring workspaces, configuring basic security policies, and establishing governance for Slack at scale.

Consultative Discovery Framework

Master a streamlined approach to gathering client requirements, identifying pain points, and defining clear success metrics for Slack implementations.

Adoption & Change Management Foundations

Develop practical strategies for creating quick user training plans, designing rollout communications, and building support systems to drive engagement.

Who needs to attend this workshop?

To be successful, candidates should possess a combination of consulting and technical skills. Salesforce strongly recommends that individuals have at least one year of experience managing client software implementation projects . The certification validates expertise in:     * Software Implementation & Deployment: Planning and executing end-to-end Slack rollouts.     * Project & Change Management: Managing resources and guiding teams through organizational change.     * Business Discovery: Gathering requirements and understanding client pain points.     * Governance & Migration Planning: Defining policies and leading migrations to Slack Enterprise Grid.     * User Enablement: Designing training and learning strategies to drive user adoption. In short, if your work involves helping companies adopt and get the most value out of Slack—whether through technical configuration, project leadership, or change management—then this certification is designed for you.

Meet your Instructor

 TBA

Course Curriculum

5 Chapters · 5 Lessons

  1. 1

    Introduction to Salesforce and Slack

    1. (Included in full purchase)

      Setting Up Your Environment

  2. 2

    Integrating Salesforce with Slack

    1. (Included in full purchase)

      Utilizing Salesforce Notifications in Slack

  3. 3

    Enhancing Collaboration

    1. (Included in full purchase)

      Creating Custom Alerts and Commands

  4. 4

    Best Practices and Troubleshooting

    1. (Included in full purchase)

      Common Issues and Fixes

  5. 5

    Certification Preparation

    1. (Included in full purchase)

      Study Resources and Practice

What People Are Saying

Discover how our course is transforming careers and opening doors to new opportunities

”
Coming from a Salesforce Admin background, this certification filled in the crucial gaps in my knowledge. I now have the confidence to not just manage our Slack instance, but to proactively advise leadership on best practices for onboarding, data security, and leveraging Workflow Builder to automate routine requests, which has freed up countless hours for our teams.
David Chen

Senior Business Systems Analyst

”
As a Solution Architect, my goal is to build solutions that solve real business pain points. The Slack Consultant certification armed me with the expertise to confidently design and present sophisticated Slack integrations to our clients. It’s no longer just about ‘using Slack’; it’s about weaving it into the fabric of their Salesforce CRM and service processes
Maria Flores

Senior Solution Architect, Consulting Partner

”
This certification was the key to moving our digital transformation from a simple tool rollout to a strategic, productivity-boosting platform. It gave me the framework to design a Slack-first operating model that truly connects our people, processes, and systems.
Kenji Tanaka

Director of Digital Workplace Strategy

NextEd Training Academy:  Cancellation & Refund Policy for Live Instructor-Led Workshops

1. Policy Overview At NextEd Academy, we are committed to delivering high-quality, live instructor-led training. To ensure great experience for all participants and to manage course enrollment, instructor scheduling, and resource allocation effectively, we have established the following policy. Enrollment on any course constitutes agreement to these terms. 2. Course Rescheduling by the Academy We reserve the right to reschedule or cancel a course due to low enrollment or unforeseen circumstances. If we must reschedule or cancel: • You will be notified at least 5 business days prior to the course start date. • You will have the option to transfer your enrollment to the next available session or receive a full 100% refund. 3. Student Cancellation & Refund Policy Because seats in our live workshops are limited and reserved, the following policy applies: • Full Refund: Cancellations received more than 10 business days before the course start date is eligible for a full refund. • Partial Refund/Credit: Cancellations received 5 business days before the start date is eligible for a 50% refund OR a 100% credit toward a future course. • No Refund: After the course has commenced, we are not eligible for a refund. You will, however, receive full course materials. 4. Missed Live Sessions (For Multi-Day Courses) We understand you might miss a single session within a multi-day course. • Recorded Sessions: All live sessions are recorded. If you miss a session, you will be provided with a link to the recording for review. • Make-up Session: Depending on trainer availability, you may be allowed to attend the same session in a parallel running cohort (if one exists) to make up for the missed class. This is offered on a best-effort basis and is not guaranteed. 5. Transfer Policy We offer more flexibility with transfers than with cancellations to keep you on your learning path. • You may transfer your registration to another person at no cost, provided you notify us at least 3 business days before the course starts. • You may transfer your own registration to a future session of the same course once, if requested more than 8 business days before the original start date. Transfers requested after this period may incur a re-booking fee of 15% of the course cost. 6. Exceptions for Extenuating Circumstances Exceptions to this policy may be considered on a case-by-case basis for documented, serious circumstances such as: • Medical Emergency: A serious personal illness or injury (a doctor's note may be required). • Family Bereavement: The death of an immediate family member. • Significant Unforeseen Event: Other critical circumstances as determined at the sole discretion of the Academy management. In such cases, we will work with you to provide course credit or a partial/full refund.

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