Expert-Led Training
Learn from industry professionals with hands-on experience in Salesforce and Slack integration.
Certification Preparation
Gain the knowledge and skills required to pass the Salesforce Certified Slack Administrator exam.
Career Growth
Boost your career prospects with a valuable certification that showcases your expertise in Salesforce and Slack integration.
What you'll learn
Enterprise Grid Configuration & Governance
You will learn how to manage Slack at scale, specifically focusing on the Enterprise Grid structure. This involves setting up organizational policies (Org-Wide Configuration), managing multiple workspaces, configuring Single Sign-On (SSO), and implementing data retention and export policies to ensure security and compliance.
Workflow Builder & Automation
The course heavily emphasizes building no-code automations. You will learn how to use Workflow Builder to automate repetitive tasks (like employee onboarding, channel requests, and form submissions), integrate with external tools (like Google Drive or Jira), and connect Slack to Salesforce flows to streamline business processes.
User Lifecycle Management & Security
You will master the tools required to manage users from onboarding to offboarding. This includes learning best practices for user provisioning/deprovisioning (often via SCIM), setting up user groups and permissions, managing channel governance, and configuring Slack Connect to securely collaborate with external partners.
What you'll learn
Centralized Administration & Security
You will learn how to manage an entire organization (Enterprise Grid) from a central console. This includes configuring Single Sign-On (SSO) , setting org-wide default settings (like message retention and app installation policies), and managing external collaboration securely via Slack Connect.
No-Code Automation with Workflow Builder
You will gain the skills to build custom automations without writing code. The focus is on creating Workflow Builders to streamline requests (like IT or HR forms), integrate with other business tools, and connect Slack channels to automate routine tasks and improve team efficiency.
User, Channel, and App Lifecycle Management
You will master the end-to-end management of users (provisioning/deprovisioning), the channel lifecycle (naming conventions, archiving), and the Slack App Directory. This ensures you can maintain a secure, organized, and scalable digital workspace.
What you'll learn
Workspace Configuration & User Management
You will learn the essential skills to set up and maintain a Slack workspace. This includes creating and managing user accounts (inviting members, deactivating leavers), configuring workspace settings (permissions, defaults), and organizing channels (public/private creation, naming conventions, archiving).
Security & Access Controls
The course focuses on the critical security settings required to protect company data. You will learn how to configure authentication methods (SSO/SAML), set retention policies for messages and files, manage guest access, and control app approval workflows to prevent unauthorized tool installation.
Automation Essentials with Workflow Builder
You will get hands-on with the basics of Workflow Builder to create simple, no-code automations. This includes building automated responses for common questions, creating forms for internal requests (like IT support), and setting up integrations to connect Slack with other everyday tools to save time.
Who needs to attend this workshop?
Primary Target Audience The core audience for this certification includes professionals who are actively managing or are responsible for a Slack environment. This typically includes: * Slack Administrators: Individuals who currently have the role of administering Slack, managing workspaces, users, and settings. * IT Administrators & System Integrators: IT pros who handle the configuration, maintenance, security, and integration of collaboration tools within a company. * Salesforce Administrators: Those who manage Salesforce and want to incorporate and manage Slack to create a more seamless and integrated experience between the CRM and communication platform. Other Professionals Who Can Benefit: The certification is also highly valuable for other roles focused on collaboration and operational efficiency, such as: * Business Operations Specialists: Professionals who aim to streamline workflows, automate processes, and improve team productivity using Slack's features. * Collaboration Managers / Team Leads: People responsible for driving digital transformation, improving internal communication, and ensuring their teams use Slack effectively and securely. * Project Managers: Those who want to leverage Slack to enhance project communication, manage integrations, and keep teams aligned.
Meet Your Instructor
TBA
Course Curriculum
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1
Introduction to Salesforce and Slack
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(Included in full purchase)
Navigating the Slack Interface
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(Included in full purchase)
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2
Core Administration Skills
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(Included in full purchase)
Channel Organization and Management
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(Included in full purchase)
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3
Integration and Automation
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(Included in full purchase)
Leveraging Salesforce Data in Slack
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(Included in full purchase)
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4
Security and Compliance
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(Included in full purchase)
Best Practices for Data Privacy
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(Included in full purchase)
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5
Preparing for the Certification Exam
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(Included in full purchase)
Study Strategies and Resources
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(Included in full purchase)
What People Are Saying
Discover how our course is transforming the careers of professionals like you.
I never set out to be a Slack Admin; it just happened because I loved using the tool. Deciding to get certified was my way of formalizing that passion. The preparation forced me to understand the 'why' behind the features I used every day. Passing the exam validated my skills and gave me the credibility to lead our company's digital transformation efforts. Now, I'm not just a user; I'm a strategic partner helping to shape how we communicate. It’s incredibly rewarding to see your work directly improve your colleagues' daily experience.
Earning the Slack Administrator certification was a complete game-changer for me. I went from being the 'go-to' Slack person in my office to a recognized expert. The exam was challenging and really tested my practical knowledge of Slack governance, settings, and security. Within a month of adding this credential to my LinkedIn profile, I was approached for a new role with a 20% pay increase. This isn't just a badge; it's proof you can strategically manage a platform that's at the heart of modern work
As an IT Manager, I was initially intimidated by the scope of the exam. It covers everything from channel management and workflows to complex external collaborations and security protocols. But passing it gave me so much more than a certificate—it gave me confidence. I now have the official knowledge to build a secure, efficient, and truly adopted Slack environment for my company. I'm no longer just reacting to requests; I'm proactively designing solutions that make our teams more productive and connected. Highly recommend for any admin looking to future-proof their skills.
NextEd Training Academy: Cancellation & Refund Policy for Live Instructor-Led Workshops
1. Policy Overview At NextEd Academy, we are committed to delivering high-quality, live instructor-led training. To ensure great experience for all participants and to manage course enrollment, instructor scheduling, and resource allocation effectively, we have established the following policy. Enrollment on any course constitutes agreement to these terms. 2. Course Rescheduling by the Academy We reserve the right to reschedule or cancel a course due to low enrollment or unforeseen circumstances. If we must reschedule or cancel: • You will be notified at least 5 business days prior to the course start date. • You will have the option to transfer your enrollment to the next available session or receive a full 100% refund. 3. Student Cancellation & Refund Policy Because seats in our live workshops are limited and reserved, the following policy applies: • Full Refund: Cancellations received more than 10 business days before the course start date is eligible for a full refund. • Partial Refund/Credit: Cancellations received 5 business days before the start date is eligible for a 50% refund OR a 100% credit toward a future course. • No Refund: After the course has commenced, we are not eligible for a refund. You will, however, receive full course materials. 4. Missed Live Sessions (For Multi-Day Courses) We understand you might miss a single session within a multi-day course. • Recorded Sessions: All live sessions are recorded. If you miss a session, you will be provided with a link to the recording for review. • Make-up Session: Depending on trainer availability, you may be allowed to attend the same session in a parallel running cohort (if one exists) to make up for the missed class. This is offered on a best-effort basis and is not guaranteed. 5. Transfer Policy We offer more flexibility with transfers than with cancellations to keep you on your learning path. • You may transfer your registration to another person at no cost, provided you notify us at least 3 business days before the course starts. • You may transfer your own registration to a future session of the same course once, if requested more than 8 business days before the original start date. Transfers requested after this period may incur a re-booking fee of 15% of the course cost. 6. Exceptions for Extenuating Circumstances Exceptions to this policy may be considered on a case-by-case basis for documented, serious circumstances such as: • Medical Emergency: A serious personal illness or injury (a doctor's note may be required). • Family Bereavement: The death of an immediate family member. • Significant Unforeseen Event: Other critical circumstances as determined at the sole discretion of the Academy management. In such cases, we will work with you to provide course credit or a partial/full refund.
Ready to Get Certified?
Take the next step towards becoming a Salesforce Certified Slack Administrator. Enroll now and unlock a world of opportunities!