Comprehensive Health Data Management
Learn how to streamline patient information and improve healthcare outcomes
Personalized Patient Engagement
Discover techniques to build personalized patient experiences for better engagement
Data-Driven Decision Making
Harness the power of data analytics to make informed healthcare decisions
Who needs to attend this workshop?
Role Primary Reason to Attend Key Questions They Should Bring Executive Sponsor Align project with strategy, approve scope. "How does this drive better outcomes and efficiency?" Care Coordinator (SME) Define real-world workflows and needs. "How will I see my patient list and their care gaps in one place?" Salesforce Admin Learn configuration of care plans, teams, etc. "How do we model our referral process and patient hierarchy?" Systems Integrator Understand integration patterns with EHR. "What APIs are available for real- time data sync?" Compliance Officer Validate security and privacy controls. "How is PHI protected, and how do we manage patient consent?"
What you'll learn
Technical & Functional Teams Leading a Full-Scale Implementation
Your core implementation squad—Architects, Senior Admins, and Developers—requires end-to-end mastery. This week is a deep, hands-on immersion covering everything from data model design and complex automation to integration patterns (FHIR, EMRs) and custom LWC components, preparing you to build and deploy a production-ready instance.
Healthcare Organizations Undergoing a Major Digital Transformation
You are replacing legacy systems or launching a comprehensive care management platform. This intensive week is critical for your cross-functional leadership team (IT, Clinical Operations, Product) to gain a unified, in-depth understanding of Health Cloud's capabilities, limitations, and configuration pathways to ensure strategic alignment and mitigate project risk.
Partners & Consultancies Building a Health Cloud Practice
Your firm is investing in Health Cloud as a service line. This workshop acts as an accelerated certification and capability bootcamp for your consultants and developers, providing the depth needed to scope projects accurately, design robust solutions, and speak with authority on the platform to healthcare clients.
What you'll learn
Implementation Teams Kicking Off a Health Cloud Project
Your core project team—including Admins, Architects, and Lead Business Analysts—needs a comprehensive, hands-on foundation. This immersive session covers the full data model, core objects, and feature configuration, enabling you to begin build/design work immediately with aligned understanding and best practices.
Healthcare Consultants & Architects Needing Depth for Solution Design
You must move beyond surface-level features to design integrated, compliant solutions. This extended format provides the depth to map complex clinical workflows, understand relationship models (Patient, Provider, Payer), and explore advanced topics like Health Cloud Actions, Assessments, and integration considerations specific to healthcare.
Organizations Committing to Health Cloud for Care Coordination
You have selected Health Cloud to manage patient/member journeys and need your operational and technical leads to become proficient. This three-day dive ensures your team gains the confidence to configure care plans, manage care teams, and utilize engagement tools, turning theoretical knowledge into actionable skills for rollout.
What you'll learn
Salesforce Admins & Analysts Implementing or Supporting Health Cloud
You are responsible for configuring and maintaining the Health Cloud application. This session provides the critical healthcare-specific data model overview (Account for Patient, Care Plans, Care Programs) and key features like Care Teams and Assessments, enabling you to translate clinical workflows into Salesforce.
Solution Architects & Consultants Designing for Healthcare
You are scoping projects or designing solutions for payer, provider, or life sciences clients. This condensed workshop is a crash course in Health Cloud's foundational capabilities and constraints, allowing you to make informed design decisions and speak confidently about care coordination, patient engagement, and longitudinal care records.
Product Owners & Business Analysts in Healthcare Organizations
You are defining requirements for a new patient management or member engagement system. This day gives you the essential vocabulary and framework of Health Cloud, so you can effectively communicate needs, prioritize features, and bridge the gap between clinical/business stakeholders and your technical team.
Meet Your Instructor
To be announced
Course Curriculum
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1
Introduction to Salesforce Health Cloud
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(Included in full purchase)
Setting Up Your Health Cloud Account
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(Included in full purchase)
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2
Managing Patient Data
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(Included in full purchase)
Data Security & Compliance
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(Included in full purchase)
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3
Enhancing Patient Engagement
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(Included in full purchase)
Utilizing Care Plans
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(Included in full purchase)
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4
Integrating Health Cloud with Other Tools
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(Included in full purchase)
Utilizing Analytics and Reporting
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(Included in full purchase)
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5
Capstone Project
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(Included in full purchase)
Presenting Your Project
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(Included in full purchase)
Student Testimonials
Discover how our course has transformed healthcare professionals' careers
Coming from the payer side, I needed to quickly get up to speed on the care provider perspective to help build better member engagement tools. The Health Cloud accreditation gave me that crucial, holistic view of the patient journey. The exam's focus on the key data model—like Account for the Patient, and the Person Account—and how it supports care plans and assessments was invaluable. It's given me a common language to bridge the gap between our teams and the providers we work with, making our projects far more effective.
Lead Business Analyst, Health Insurance Provider
Earning the Health Cloud accreditation was the single best thing I could do for my credibility in the healthcare tech space. It's one thing to say you know the platform; it's another to have Salesforce officially validate your expertise. Immediately after adding the badge to my LinkedIn profile, I started getting inbound inquiries from major hospital systems looking for a certified expert to lead their digital transformation projects. This isn't just a certificate; it's a career accelerator.
Healthcare IT Consultant & Solution Architect
As the sole Salesforce Admin for a community health network, I was tasked with implementing Health Cloud to unify our patient records and streamline care coordination. The accreditation process was challenging, but it forced me to move beyond just configuration and truly understand the 'why' behind the model. I now feel confident designing solutions that not only work but are scalable and compliant. It empowered me to have strategic conversations with our clinical leadership, moving me from an IT support role to a true technology partner.
Senior Salesforce Administrator at Community Care Clinic
NextEd Training Academy: Cancellation & Refund Policy for Live Instructor-Led Courses
1. Policy Overview At NextEd Academy, we are committed to delivering high-quality, live instructor-led training. To ensure great experience for all participants and to manage course enrollment, instructor scheduling, and resource allocation effectively, we have established the following policy. Enrollment on any course constitutes agreement to these terms. 2. Course Rescheduling by the Academy We reserve the right to reschedule or cancel a course due to low enrollment or unforeseen circumstances. If we must reschedule or cancel: • You will be notified at least 5 business days prior to the course start date. • You will have the option to transfer your enrollment to the next available session or receive a full 100% refund. 3. Student Cancellation & Refund Policy Because seats in our live workshops are limited and reserved, the following policy applies: • Full Refund: Cancellations received more than 10 business days before the course start date is eligible for a full refund. • Partial Refund/Credit: Cancellations received 5 business days before the start date is eligible for a 50% refund OR a 100% credit toward a future course. • No Refund: After the course has commenced, we are not eligible for a refund. You will, however, receive full course materials. 4. Missed Live Sessions (For Multi-Day Courses) We understand you might miss a single session within a multi-day course. • Recorded Sessions: All live sessions are recorded. If you miss a session, you will be provided with a link to the recording for review. • Make-up Session: Depending on trainer availability, you may be allowed to attend the same session in a parallel running cohort (if one exists) to make up for the missed class. This is offered on a best-effort basis and is not guaranteed. 5. Transfer Policy We offer more flexibility with transfers than with cancellations to keep you on your learning path. • You may transfer your registration to another person at no cost, provided you notify us at least 3 business days before the course starts. • You may transfer your own registration to a future session of the same course once, if requested more than 8 business days before the original start date. Transfers requested after this period may incur a re-booking fee of 15% of the course cost. 6. Exceptions for Extenuating Circumstances Exceptions to this policy may be considered on a case-by-case basis for documented, serious circumstances such as: • Medical Emergency: A serious personal illness or injury (a doctor's note may be required). • Family Bereavement: The death of an immediate family member. • Significant Unforeseen Event: Other critical circumstances as determined at the sole discretion of the Academy management. In such cases, we will work with you to provide course credit or a partial/full refund.
Ready to Master Salesforce Health Cloud?
Join now to unlock the full potential of Salesforce Health Cloud and elevate your career in healthcare.